Privacy policy

Nemala by Army Ant Gear (Pty) Ltd Privacy Notice

Introduction:

This notice explains how we obtain, use and disclose your personal information, in accordance with the requirements of the Protection of Personal Information Act (“POPIA”).

Nemala by Army Ant Gear (Pty) Ltd including armyantgear.co.za, are committed to protecting your privacy and to ensure that your personal information is collected and used properly, lawfully and transparently

Who we are:

We manufacture high quality, stylish Totes, Handbags and Duffle Bags for every woman for every occasion, with more to come.

Our products are made from Teflon treated 100% Cotton Canvas and Bovine Leather for the ultimate in quality, style and comfort.

The type of personal information we collect:

We collect and process your personal information mainly to contact you for the purposes of understanding your requirements, and delivering services accordingly. For this purpose we will collect contact details including your name and organisation.

We collect information directly from you where you provide us with your personal details. Where possible, we will inform you what information you are required to provide to us and what information is optional.

Website usage information may be collected using “cookies” which allows us to collect standard internet visitor usage information.

How we get the personal information and what we use it for:

We will use your personal information only for the purposes for which it was collected and agreed with you. In addition, where necessary your information may be retained for legal or user experience optimisation purposes, enabling us to provide you with an enhanced shopping experience at Nemala by Army Ant Gear (Pty) Ltd.

For example:

To gather contact information;
To confirm and verify your identity or to verify that you are an authorised user for security purposes;
For the detection and prevention of fraud, crime, money laundering or other malpractice;
To conduct market or customer satisfaction research or for statistical analysis;
For audit and record keeping purposes;
In connection with legal proceedings.

We may disclose your personal information to our service providers who are involved in the delivery of products or services to you. We have agreements in place to ensure that they comply with the privacy requirements as required by the Protection of Personal Information Act.

We may also disclose your information:

Where we have a duty or a right to disclose in terms of law or industry codes;
Where we believe it is necessary to protect our rights.

Collection of Information by “Cookies”

You are aware that information and data is automatically collected through the standard operation of the Internet servers and through the use of "cookies." "Cookies" are small text files a Website can use to recognise repeat users, facilitate the user's ongoing access to and use of the Website and allow a Website to track usage behaviour and compile aggregate data that will allow content improvements and targeted advertising.

Cookies are not programs that come onto your system and damage files. Generally, cookies work by assigning a unique number to you that has no meaning outside the assigning site. If you do not want information collected through the use of cookies, there is a simple procedure in most browsers that allows you to deny or accept the cookie feature; however, you should note that cookies may be necessary to provide you with certain features (e.g., customized delivery of information) available on our Websites.

When will we process your personal information:

We share your Personal Information with service providers to help us provide our services and fulfil our contracts with you, as described above. For example:

We use Shopify to power our online store. You can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy.

We may share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

In terms of the Protection of Personal Information Act (POPIA), the justification ground which we base our processing on consist out of the following:

The data subject or a competent person where the data subject is a child consents to the processing. Kindly note that you have the right to withdraw your consent;
The processing is necessary to carry out actions for the conclusion or performance of a contract to which the data subject is a party;
The processing complies with an obligation imposed by law on the business;
The processing protects a legitimate interest of the data subject;
The processing is necessary for the proper performance of a public law duty by the business;

The processing is necessary for pursuing the legitimate interests of the business or of a third party to whom the information is supplied.

How we store your personal information:

Your information is securely stored. Shopify has teams that work tirelessly to protect your information, and to ensure the security and integrity of their platform. They also have independent auditors assess the security of their data storage and systems that process financial information. Shopify knows that no method of transmission over the Internet, and method of electronic storage, can be 100% secure. This means they cannot guarantee the absolute security of your personal information. You can find more information about their security measures at https://www.shopify.com/security.

We keep your information for 36 months, after which we will dispose of it in accordance with the POPI Act (POPIA).

Your data protection rights:

You are entitled to access your personal data by sending a written request to Johan Hendrik Georg van der Merwe, Director. We may charge you a fee for this service as set out in terms of Condition 8 of POPIA.
You may also request Nemala by Army Ant Gear (Pty) Ltd to correct or supplement any of your personal data which Nemala by Army Ant Gear (Pty) Ltd will undertake as soon as practicable.
Request the destruction of your personal data. Johan Hendrik Georg van der Merwe, Director, will consider your request in light of any other laws or regulations prohibiting Nemala by Army Ant Gear (Pty) Ltd from destroying your personal data.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Please Johan Hendrik Georg van der Merwe, Director, at info@nemala.co.za if you wish to make a request.

Contact details:

Name: Johan Hendrik Georg van der Merwe, Director.

Address: Plot 153-3

Second Avenue

Gerhardsville

Centurion

0157

Phone Number: 073-436-8226

E-mail: info@nemala.co.za

How to complain:

If you have any concerns about our use of your personal information, you can make a complaint to Johan Hendrik Georg van der Merwe at info@nemala.co.za.

You can also complain to the Information Regulator if you are unhappy with how we have used your Information.

Their contact details are as follows:

The Information Regulator (South Africa)

33 Hoofd Street
Forum III, 3rd Floor Braampark
P.O Box 31533
Braamfontein, Johannesburg, 2017

Complaints email: complaints.IR@justice.gov.za